All Orders will require that your Billing and Shipping Address MATCH.
All Orders will require a signature for delivery.
PROCESSING TIME
This include Bundles, Closures, Frontals, and Wig Units. (Processing time also shown in all product descriptions on product page)
The Processing time 3-4 business days for all Bundles, Closures, and Frontals. All Custom Wig Units Require 7-9 business days Processing Time. The processing times does not include weekends. EXPECT DELAYS DURING HOLIDAYS AND SALES.
SHIPPING TIME
Shipping time occurs after the processing period has finished.
(United States) 1-3 BUSINESS DAYS VIA USPS Priority Mail
(United States) 2-3 Business Day Shipping USPS First Class Mail
This time does not include the processing period
Expect delays during sales periods & holidays.
REFUNDS/RETURNS
ALL SALES ARE FINAL. Due to the nature of this product, refunds will not be issued. What is the nature of this product? Hair extensions. Hair extensions cannot be resold after being handled or worn by the buyer due to . For this reason, ALL SALES ARE FINAL.
If you have placed an order and would like to cancel your order, please contact us here. Cancellations are only accepted within the 24 hours of original purchase date.
Returns are only accepted when you have received the wrong items by our mistake.
LOST/STOLEN PACKAGES
We are NOT responsible for any lost or stolen packages. You will not receive a refund for lost/stolen packages. Your order will not be replaced.
All Packages come with a Tracking number.
If you will not be home on the expected arrival date/time, you can request to have you package held at your local USPS post office.